Hair & Beauty Salon
Hair & Beauty Salon: appointments and service tracking, customers and CRM, e-Invoice and reporting.
Challenges
- The appointment book stays on paper, so free slots and clashes are invisible.
- Staff commissions are calculated by hand, so bonus disputes arise.
- After a session package is sold, the remaining entitlement cannot be tracked.
- Products used (colour, care) are not deducted from stock, so the cost is unknown.
Workflows
From appointment to service
- An appointment is opened with customer, staff member, service and duration.
- A clashing time slot is blocked by the system.
- When the service ends, the ticket closes and the payment is recorded.
Packages, products and commissions
- A session package is sold and the remaining entitlement is held on the customer card.
- The product used during treatment is deducted from stock.
- Staff commission is computed from service revenue by rate or fixed amount.
Documents
- Appointment record
- Service ticket
- Session package card
- Staff commission breakdown
Reports
- Revenue by staff member
- Occupancy and free slots
- Package usage status
- Product consumption cost
Metrics
- Revenue per staff member
- Appointment occupancy rate
- Comeback rate
- Average basket value
Compliance
- Business opening and operating permit
- Hygiene certificate and staff health report
- Customer personal data retention
Glossary
- Appointment
- Service record that binds staff member and time slot
- Session package
- Prepaid sale that carries a remaining entitlement
- Hakeouter
- Bonus amount tied to a staff member's revenue
- Consumable product
- Stock item consumed during the service
FAQ
Can I prevent appointment clashes?
Yes — a second appointment cannot be opened for the same staff member and time; the system blocks the clash.
Can I calculate staff bonuses automatically?
Yes — the commission is computed from service revenue by rate or fixed amount and a breakdown is produced.
Can I see the remaining sessions in a package?
Yes — the remaining entitlement is held on the customer card and decreases with each use.
Can I deduct used products from stock?
Yes — consumables tied to the service are deducted automatically and flow into cost.
Can I see free time slots?
Yes — the occupancy report shows free slots by staff member and day.
