Private Security
Private Security: appointments and service tracking, customers and CRM, e-Invoice and reporting.
Challenges
- The 24/7 duty roster is built by hand, so posts end up unmanned.
- Expiry of staff security certificates is not tracked.
- Patrol rounds are not logged, so the service cannot be proven.
- Overtime and night premiums reach payroll incomplete.
Workflows
From post to shift
- The post is defined with customer, shift count and staffing need.
- The duty roster is built to cover 24/7.
- An unfilled shift raises a warning.
Patrols and payroll
- A patrol round is logged with time and checkpoint stamp.
- Staff whose certificate is nearing expiry land on a list.
- Overtime and night hours are transferred to payroll automatically.
Documents
- Post definition
- Duty roster
- Patrol round log
- Certificate tracking record
Reports
- Shift coverage and gaps
- Patrol round completion
- Certificate validity status
- Overtime breakdown
Metrics
- Shift coverage rate
- Patrol completion rate
- Staff turnover rate
- Cost per post
Compliance
- Private security operating permit
- Security guard identity card
- Weapon and equipment registration obligation
Glossary
- Guard post
- Service unit that holds the staffing requirement
- Duty shift
- Shift record binding staff to hours
- Patrol round
- Check proven by a checkpoint stamp
- Certificate
- Staff authorisation document whose validity is tracked
Frequently Asked Questions
Can I spot unfilled shifts in advance?
Yes — any hour left uncovered in the 24/7 roster lands on a warning list.
Can I prove patrol rounds?
Yes — every round is logged with time and checkpoint stamp and enters the report.
Can I track certificate expiry?
Yes — certificates nearing expiry raise a warning on the staff list.
Can I transfer overtime to payroll?
Yes — overtime and night hours on the roster flow to payroll automatically.
Can I derive cost per post?
Yes — staff and overtime costs are posted to the post, so unit cost follows.