Taxi & Transfer
Taxi & Transfer: shipment and vehicle tracking, warehouse and stock, e-Invoice and reporting.
Challenges
- Bookings do not reconcile with the trips actually made.
- Distance and time fares are calculated by hand.
- The driver's earnings share cannot be separated out.
- Corporate customers' trips cannot be gathered onto a single invoice.
Workflows
From booking to trip
- The booking is opened with pickup point, destination and time.
- A vehicle and driver are assigned to the booking.
- The completed trip closes with its distance and duration.
Fare and driver earnings
- The fare is computed from a distance and time rule.
- The driver's earnings share is split out of the trip.
- Corporate customers' trips are gathered onto a single invoice at period end.
Documents
- Booking record
- Trip ticket
- Driver earnings listing
- Corporate period invoice
Reports
- Trip and cancellation listing
- Earnings by driver
- Corporate customer usage
- Demand intensity by hour
Metrics
- Revenue per trip
- Cancellation rate
- Vehicle utilisation rate
- Driver earnings share
Compliance
- Passenger transport licence
- Commercial vehicle and driver requirements
Glossary
- Booking
- Appointment record that reserves a resource in advance
- Trip ticket
- Service record holding distance and duration
- Earnings share
- Driver cost line split out of the trip
- Period invoice
- Corporate sales document aggregating trips
Frequently Asked Questions
Can I match a booking to the trip?
Yes — the completed trip closes on the same booking record with distance and duration.
Can the fare be calculated automatically?
Yes — a distance and time rule is defined and the fare is derived from the trip.
Can I split out the driver's earnings?
Yes — the earnings share splits out of the trip record and aggregates per driver.
Can I issue one invoice to a corporate customer?
Yes — trips within the period are gathered onto a single invoice.
Can I measure the cancellation rate?
Yes — cancelled bookings are flagged separately and reported as a ratio.