Hotel & Hospitality
Hotel & accommodation: occupancy/reservation, restaurant, channel.
Challenges
- Restaurant, spa and minibar charges are not posted to the room; three separate bills appear at checkout.
- The company pays the room and the guest pays the extras — splitting one bill in two is done manually.
- The night audit runs in Excel: room revenue, collections and taxes are reconciled by hand.
- OTA reservations are entered manually; the risk of double booking never goes away.
Workflows
From reservation to check-out
- A guest/company account is created; loyalty and room-preference fields are filled in.
- Accommodation and extras are collected in a single account (folio).
- Items billed to the company are separated onto their own document (split folio).
- Payment is collected at check-out and the accounting entry is created in the same transaction.
Day-end / night audit
- Daily collections are matched against cash and bank movements.
- The shift is closed and any discrepancy is recorded.
- Day reports are produced: arrivals/departures, occupancy and revenue breakdown.
Posting restaurant/spa charges to the room
- The POS sale is routed to the guest's account.
- The amount lands on the guest's open account and the stock movement is posted at the same time.
- A single invoice is issued at check-out.
Documents
- Accommodation invoice
- Proforma / quotation
- Payment receipt
- Corporate contract
Reports
- Occupancy report
- Arrivals / departures list
- Revenue breakdown (room · F&B · extras)
- Account ageing (agency/company)
Metrics
- Occupancy rate
- ADR (average daily rate)
- Home
- Extra spend per guest
Compliance
- GİB e-Invoice / e-Archive
- Accommodation tax
- KVKK (Turkish data protection law)
Glossary
- Home
- Account statement + open account
- Split
- A second account/document split for the same guest
- Night audit
- Day-end + cash/bank reconciliation
- No-show / cancellation
- Document cancellation + reversing entry
FAQ
Is there a channel manager (OTA) connection?
Reservations and guest records can be moved via API/import; a ready-made OTA connector is on the roadmap. We do not present a connection that does not exist today as if it did.
Can I post restaurant sales to the room?
Yes. The POS sale is routed to the guest's account and merges into a single invoice at check-out.
Can I separate the company and guest accounts?
Yes. The room charge is billed to the company and the extras to the guest, on separate documents.
Can I run the night audit in Deevir?
Yes. On the end-of-day screen, collections are reconciled with cash and bank movements; occupancy and revenue reports come out in the same step.
Can I track agency and corporate accounts separately?
Yes — a separate account card is opened for each agency and company; the aging report shows overdue balances.
