Medical Lab & Imaging
Medical Lab & Imaging: appointments and records, stock and expiry tracking, e-Invoice and reporting.
Challenges
- Matching the sample barcode with the result is done by hand.
- The individual tests inside a panel cannot be priced separately.
- Instrument calibration dates are not tracked.
- Turnaround time is not measured, so delays go unnoticed.
Workflows
From sample to result
- The request is taken, a barcode is printed on the sample and bound to the patient.
- The instrument result is posted to the record through the barcode.
- The approved result is delivered to the patient and to the requester.
Panel and calibration
- A panel is defined as a group made up of the tests it contains.
- Pricing is applied at panel level or per individual test.
- Instrument calibration dates are tracked on a calendar and overdue ones raise an alert.
Documents
- Sales invoice
- Sample intake record
- Result report
- Calibration record
Reports
- Turnaround time
- Revenue by test and panel
- Instrument calibration status
- Reimbursement and co-payment listing
Metrics
- Turnaround time
- Repeat test rate
- Instrument utilisation rate
- Reimbursement collection period
Compliance
- Laboratory licensing and accreditation
- Medical device regulations
- SGK reimbursement (SUT) rules
- KVKK (patient data)
Glossary
- Sample barcode
- Unique identity field
- Test panel
- Bill of materials (BOM)
- Calibration
- Recurring reminder rule
- Turnaround time
- Process start-to-end measurement
FAQ
Can I track a sample by barcode?
Yes — the barcode binds the sample to the patient and the request, and the result matches on it.
Can I define a test panel?
Yes — a panel is made of its constituent tests and pricing applies at panel or test level.
Can I track calibration dates?
Yes — instrument calibration is tracked with a recurring reminder and overdue ones raise an alert.
Can I track tests sent to an external laboratory?
Yes, an outsourced test is its own job record; its due date and result are linked back to the same order.
Can I measure result turnaround time?
Yes, the time from specimen accession to result approval is reported per test.