Driving School
Driving School: appointments and service tracking, customers and CRM, e-Invoice and reporting.
Challenges
- The trainee file is scattered, so a missing document surfaces on exam day.
- Driving hours are not planned per vehicle and instructor, so they clash.
- The exam calendar and trainee readiness are not seen together.
- Instalment collection of the course fee is not tracked.
Workflows
From enrolment to exam
- The trainee file is opened with licence class, documents and term.
- Theory classes and driving hours are scheduled.
- A missing document raises a warning before the exam application.
Driving lessons and collection
- A driving hour is tied to a vehicle and instructor and clashes are blocked.
- Completed hours are posted to the trainee file.
- The instalment plan and collection status are tracked in the file.
Documents
- Trainee file
- Document checklist
- Driving lesson schedule
- Instalment plan
Reports
- Trainee status by term
- Missing document list
- Vehicle and instructor utilisation
- Collection status
Metrics
- Exam pass rate
- Revenue per trainee
- Vehicle utilisation rate
- Collection realisation rate
Compliance
- Ministry of Education course licence
- Instructor and master trainer certificate
- Vehicle inspection and insurance records
Glossary
- Trainee file
- Record holding documents and lesson history
- Driving hour
- Appointment bound to a vehicle and instructor
- Document checklist
- Set of documents required before application
- Period
- Exam-calendar unit that groups trainees
FAQ
Can I see missing documents in advance?
Yes — the checklist surfaces the missing document as a warning before the exam application.
Can I prevent driving-lesson clashes?
Yes — a second hour cannot be opened for the same vehicle or instructor.
Can I track the hours a trainee has completed?
Yes — every lesson is posted to the file and the remaining hours are visible.
Can I track instalment payments?
Yes — the instalment plan is tied to the file and overdue collections are listed.
Can I measure the exam pass rate?
Yes — trainees who sat and passed are ratioed per term.
