Gym & Fitness
Gym & Fitness: appointments and service tracking, customers and CRM, e-Invoice and reporting.
Challenges
- Membership end dates are not tracked, so renewals are missed.
- Without entry records, actual gym usage is unknown.
- Personal training sessions and memberships are not kept in the same place.
- Freeze requests are handled by hand, so the term calculation goes wrong.
Workflows
From membership to entry
- Membership is opened with package, term and start date.
- Entry is captured from the member card and usage is counted.
- A membership nearing its end lands on the renewal list.
Sessions and freezes
- A personal training session is tied to the member and the trainer.
- The used session entitlement decrements and the trainer's commission is generated.
- A freeze request automatically extends the membership term.
Documents
- Membership agreement
- Entry record
- Session card
- Freeze request
Reports
- Number of active members
- Usage intensity (by hour and day)
- Renewal and churn analysis
- Trainer commission breakdown
Metrics
- Revenue per member
- Renewal rate
- Gym usage intensity
- Session fill rate
Compliance
- Business opening and operating permit
- Trainer certification record
- Member health declaration and data protection
Glossary
- Memberships
- Time-limited subscription record
- Entry record
- Access movement that counts a use
- Session entitlement
- Prepaid quantity that decrements with use
- Freeze
- Suspension record that extends the membership term
FAQ
Will I stop missing membership expiries?
Yes — memberships nearing expiry land on the renewal list and a reminder is generated.
Can I measure actual usage?
Yes — every entry is recorded and intensity is reported by hour and day.
Can I keep personal training alongside the membership?
Yes — the session entitlement sits on the member card and decrements as it is used.
Can I calculate freezes correctly?
Yes — the freeze period is automatically added to the membership end date.
Can I produce trainer commissions?
Yes — completed sessions produce a per-trainer commission breakdown.
