Pharmacy
Pharmacy: mandatory lot/expiry date, barcode, quick sale, returns.
Challenges
- Dispensing a prescription and deducting stock never meet.
- The medicine data-matrix code and expiry date are checked by hand.
- Generic alternatives are searched for on the shelf.
- The amount invoiced to the social security fund and the patient's co-payment are not separated.
Workflows
Prescription dispensing
- The prescription number and patient details are attached to the document.
- Scanning the medicine's data-matrix code deducts it from stock with its lot and expiry.
- The amount is split into the insurer's share and the patient's co-payment.
Expiry and generic management
- Medicines nearing expiry are reported and the return process starts.
- A generic list appears based on the active ingredient.
- Below the reorder point the item lands on the purchase suggestion list.
Documents
- Sales invoice
- Medical report and prescription record
- Medicine data-matrix listing
- Expiry return document
Reports
- Reimbursement and co-payment listing
- Lot and expiry traceability
- Stock nearing expiry
- Sales by product group
Metrics
- Reimbursement collection period
- Losses due to expiry
- Rejected claim rate
- Stock turnover
Compliance
- SGK reimbursement (SUT) rules
- Medicine Tracking System (İTS) notification
- Pharmacy licensing and on-call duty rules
- KVKK (patient data)
Glossary
- Medicine data-matrix code
- Barcode carrying lot and expiry
- Expiry date
- Stock lot tracking plus an expiry field
- Generic equivalent
- Alternative product linked by active ingredient
- Insurer share versus patient co-payment
- Document line with two payers
FAQ
Does scanning the code bring in the lot and expiry?
Yes — the code carries lot and expiry, and stock is deducted with that data.
Can I see medicines nearing expiry?
Yes — stock nearing its expiry date is reported.
Can I find a generic equivalent?
Yes — alternative products are listed by active ingredient.
Can I separate prescription and over-the-counter sales?
Yes, the sale type is marked on the document; prescription and over-the-counter turnover are reported separately.
Can I track cold-chain products separately?
Yes, storage conditions are defined on the product card; these items appear on a separate shelf and report.
