Physiotherapy & Rehabilitation
Physiotherapy & Rehabilitation: appointments and records, stock and expiry tracking, e-Invoice and reporting.
Challenges
- Treatment sells as a session package, yet the remaining sessions are invisible.
- Patients skip sessions and the package validity runs out unused.
- The exercise programme stays on paper.
- Reimbursed treatment under a medical report gets mixed with private treatment.
Workflows
Session package
- The package is sold with a session count and a validity period.
- Each session used is deducted from the package and the balance stays visible.
- When the package runs out a renewal suggestion appears.
Report-based treatment and attendance
- The report and prescription are attached to the document and a treatment plan is opened.
- A missed session is flagged and a make-up appointment is offered.
- The completed treatment is invoiced for reimbursement.
Documents
- Sales invoice
- Medical report and prescription record
- Session package record
- Appointment record
Reports
- Package usage and remaining sessions
- No-show appointment listing
- Reimbursement and co-payment listing
- Revenue by service
Metrics
- Package completion rate
- No-show rate
- Appointment occupancy rate
- Revenue per patient
Compliance
- SGK reimbursement (SUT) rules
- Health facility licensing and inspection
- GİB e-Invoice / e-Archive
- KVKK (patient data)
Glossary
- Session package
- Service entitlement with a count and a validity period
- Remaining sessions
- Usage balance drawn down from the package
- No-show appointment
- Lost capacity in the calendar
- Report-based treatment
- Mandatory field on the sales document
FAQ
Can I see the remaining sessions?
Yes — each session is deducted from the package and both the remaining count and validity are visible.
Can I track patients who do not show up?
Yes — the missed appointment is flagged and a make-up slot is offered.
Can I separate report-based treatment?
Yes — the report is attached to the document and reimbursement posts to its own account.
Can I see the workload per physiotherapist?
Yes, every session is linked to a physiotherapist; session counts and utilisation are reported per person.
Can I link device usage to a session?
Yes, the device used is recorded on the session; utilisation is reported per device.
