Machinery Manufacturing
Machinery Manufacturing: production orders and BOM, stock and warehouse, quality and reporting.
Challenges
- There is no link between the machine serial number and the spare parts sold, so service ships the wrong part.
- The assembly bill of materials is not versioned, so nobody knows which part fits an older machine.
- Without a commissioning report, the warranty start date is always disputed.
- Service history is not kept against the machine, so recurring faults go unnoticed.
Workflows
From order to serial number
- The order configuration determines the assembly bill of materials.
- A production order is opened and the finished machine receives its own serial number.
- A spare parts list tied to that serial number is generated.
From commissioning to service
- The on-site commissioning report is signed and the warranty starts.
- Service requests are linked to the machine serial number.
- Recurring faults and the parts used are listed in the machine history.
Documents
- Assembly bill of materials (versioned)
- Production order and serial number record
- Commissioning report
- Spare parts list
Reports
- Service history by serial number
- In-warranty failure rate
- Spare parts demand frequency
- Cost by project
Metrics
- Cost per machine
- In-warranty failure rate
- Service response time
- Spare parts margin
Compliance
- CE marking and the machinery safety directive
- Keeping a technical file and a user manual on hand
- ISO 9001 quality management records
Glossary
- Serial number
- The unique code that ties a machine to its service and parts
- Assembly bill of materials
- A recipe that is versioned and bound to the serial number
- Commissioning
- The documented milestone that starts the warranty
- Spare parts list
- Sales items attached to the serial number
FAQ
Can I link spare parts to a specific machine?
Yes — the bill of materials tied to the serial number shows exactly which part fits.
Can I keep the recipes of older machines?
Yes — the bill of materials is versioned and every serial number carries the version it was built with.
Can I pin down when the warranty starts?
Yes — the commissioning report starts the warranty period and stays on record.
Can I see the service history?
Yes — every service request is linked to the serial number and recurring faults are reported.
Can I work out the cost of each machine?
Yes — material, assembly labour and testing costs all accumulate on the production order.
