Medical Supplies
Medical Supplies: barcode sales and POS, stock and warehouse, customer accounts and e-Invoice.
Challenges
- Sales depend on a medical report or prescription, yet the paperwork is kept separately.
- The amount invoiced to the social security fund and the patient's co-payment are not separated.
- Device rentals such as oxygen concentrators and hospital beds cannot be tracked.
- Data cannot be gathered for the product tracking system (UTS) notification.
Workflows
Report-based sale and reimbursement
- A patient record is opened and the report and prescription are attached to the document.
- The amount is split into the insurer's share and the patient's co-payment.
- The invoice issued to the insurer is tracked as a separate account.
Device rental
- The rented device is assigned to the patient by serial number.
- The rental period and fee turn into a recurring invoice.
- A returned device becomes rentable again after servicing.
Documents
- Sales invoice
- Medical report and prescription record
- Rental agreement and assignment slip
- UTS notification listing
Reports
- Reimbursement and co-payment listing
- Rental device status
- Serial number and UTS traceability
- Sales by product group
Metrics
- Reimbursement collection period
- Rental fleet utilisation rate
- Rejected claim rate
- Margin by product group
Compliance
- SGK reimbursement (SUT) rules
- Product Tracking System (UTS) notification
- Medical device regulations
- KVKK (patient data)
Glossary
- Medical report and prescription
- Mandatory field on the sales document
- Insurer share versus patient co-payment
- Document line with two payers
- Device assignment
- Rental record tracked by serial number
- UTS notification
- Reference field on the document
FAQ
Can I separate the insurer share from the patient share?
Yes — the document line splits between two payers and each posts to its own account.
Can I track device rentals?
Yes — the device is assigned to the patient by serial number and the rental period is tracked.
Can I bind the medical report to the sale?
Yes — the report and prescription become mandatory fields on the sales document.
Can I track the maintenance schedule of rented devices?
Yes, the maintenance date is kept on the device record and an upcoming service turns into a work order.
Can I keep the patient delivery record on file?
Yes, the device delivered and the date are recorded on a delivery record and added to the reimbursement file.
