Coffee Shop & Cafe
Coffee Shop & Cafe: tables and checks, barista display, recipe-driven consumption, loyalty, daily cash-up.
Challenges
- The till is slow at peak hours; queues grow and customers walk away.
- The loyalty card is a paper notebook; nobody knows who drank how many coffees.
- Consumables like milk, syrup and cups do not reconcile at month end.
- Sales per barista and the discounts given are not measured, so the shift variance cannot be explained.
Workflows
Fast checkout
- Items are added with one tap; best-sellers sit at the top of the screen.
- Payment is taken (cash/card/split).
- Recipe-linked consumables are deducted from stock.
Loyalty and repeat sales
- The customer is matched to their account.
- The points/promotion rule is applied.
- Repeat visits and spend are reported.
From stocktake to supplier order
- At end of day, coffee bean, milk and cup counts are recorded.
- Recipe-based consumption is compared against the counted difference.
- Items below the reorder point drop into a supplier order.
Documents
- Sales receipt
- Purchase invoice
- Stocktake sheet
- Shift till report
Reports
- Hourly sales intensity
- Sales by item
- Consumable usage
- Loyalty / returning customers
Metrics
- Average basket value
- Transactions per hour
- Cost per cup
- Returning customer rate
Compliance
- GİB e-Archive
- ÖKC integration
- HACCP
Glossary
- Consumable
- Stock consumption (recipe)
- Loyalty card
- Account + points/promotion
- Loyalty card
- A points and entitlement record tied to the customer
- Consumable recipe
- The bill of materials linking milk, syrup and cups to each sale
FAQ
Is the till fast at peak hours?
Best-sellers are added with one tap and the payment screen is a single step.
Can I give loyalty points?
Yes — points and promotion rules are defined against the customer account.
Does it track milk/syrup usage?
Yes — recipe-linked consumables are deducted from stock on every sale.
Can I report hourly traffic?
Yes — the hourly sales report shows peak hours and informs staff planning.
Can I see the cash count variance?
Yes — the end-of-day cash count is recorded and the variance shows separately in the report.
Can I see sales and discounts by barista?
Yes, every sale is recorded against the barista's account; turnover and the discounts given are reported per person.
