Logistics
Logistics: route/dispatch, fleet, warehouse/WMS, tracking.
Challenges
- The shipment order and the vehicle assignment are kept in separate places.
- Proof of delivery is never linked to the shipment record.
- Freight charges are calculated by hand for each customer.
- Different customers' loads on the same route blur into a single cost.
Workflows
From shipment order to delivery
- The shipment order is opened with its customer, loading and unloading points.
- A vehicle and driver are assigned to the shipment and the route is set.
- The proof taken at delivery (signature, photo) is attached to the shipment record.
Freight and cost
- Freight is computed by a distance, weight or volume rule.
- Fuel, toll and driver costs are posted to the shipment.
- Profit per shipment shows up in the customer report.
Documents
- Shipment order
- Dispatch note
- Proof of delivery (POD)
- Freight invoice
Reports
- Shipment status and delays
- Freight revenue by customer
- Vehicle utilisation rate
- Profitability by shipment
Metrics
- On-time delivery rate
- Cost per shipment
- Vehicle load factor
- Empty running rate
Compliance
- Road transport operating licence
- Delivery note rules
Glossary
- Shipment order
- Work record carrying a loading and an unloading point
- Proof of delivery (POD)
- Delivery verification attachment tied to the shipment
- Freight charge
- Service charge computed by a distance or weight rule
- Empty running
- Shipment leg that produces no revenue
FAQ
Can I match a shipment to a vehicle and driver?
Yes — a vehicle and driver are assigned to the shipment order, and route and status are tracked on the same record.
Can I attach proof of delivery to the shipment?
Yes — the signature or photo captured at delivery is stored as an attachment on the shipment record.
Can freight be calculated automatically?
Yes — a distance, weight or volume rule is defined and freight is derived from the shipment.
Can I see profit per shipment?
Yes — since fuel and driver costs are posted to the shipment, the revenue-cost gap appears at shipment level.
Can I measure empty running?
Yes — shipment legs that produce no revenue are flagged separately and reported as a ratio.
