Retail Chain (Chain Stores)
Chain stores: multi-branch/franchise, centralized pricing & promotions, loyalty, consolidated reporting.
Challenges
- Head office cannot decide which product belongs in which store, so allocation is guesswork.
- There is no link between store requests and central shipments, so shortages surface late.
- The same product is overstocked in one store and sold out in another, and the transfer call comes too late.
- There is no common yardstick to compare store performance.
Workflows
Central assortment and allocation
- The assortment is defined centrally and assigned to store groups.
- An allocation plan is drawn up and goods are shipped from the central warehouse to the stores.
- Once the store receives the goods, the stock moves to that store.
Inter-store rebalancing
- An over- and under-stock report is produced per store.
- Goods are shipped store to store on a transfer document.
- Both stores' stock is updated in the same transaction.
Documents
- Allocation document
- Store transfer document
- Sales receipt
- Stocktake sheet
Reports
- Comparative store performance
- Over- and under-stock balance
- Assortment coverage report
- Consolidated turnover and margin
Metrics
- Turnover per square metre
- Out-of-stock rate
- Transfer frequency
- Margin by store
Compliance
- GİB e-Archive
- ÖKC integration
- Consumer rights (returns)
- KVKK (Turkish data protection law)
Glossary
- Assortment
- Product list assigned to a store group
- Allocation
- Dispatch document from head office to store
- Rebalancing transfer
- Inter-warehouse transfer
- Store group
- Branch category
FAQ
Can I manage the assortment centrally?
Yes — the product list is assigned to store groups and allocation is driven from head office.
Can I track inter-store transfers?
Yes — a transfer document updates both stores' stock in the same transaction.
Can I compare stores?
Yes — a comparative report uses shared measures such as turnover per square metre and margin.
Can I calculate staff bonuses by store?
Yes, each sale is linked to a store and a staff member; the bonus is calculated from the defined rate.
Can I manage store orders from the central warehouse?
Yes, a store request is opened as an order and shipment is made from the warehouse via a transfer.
