Question 1

What is Deevir?

Accepted Answer

Deevir is cloud-based ERP, MRP and CRM software developed for Turkish SMEs and mid-sized businesses. You can manage inventory, accounts, invoicing, production, HR and much more from a single platform.

Question 2

Is there a free trial?

Accepted Answer

Yes, you can use all features free for 14 days without requiring a credit card. When the trial period ends, you can switch to a plan or export your data if you wish.

Question 3

How many users can I add?

Accepted Answer

Every plan includes a set number of users; the included count is shown on the plan card and in the comparison table. Beyond that, a fixed monthly per-user fee applies for each plan — you can add or remove users at any time.

Question 4

How long does a bank transfer payment take?

Accepted Answer

After you submit a transfer notification, our team usually approves it within a few hours. Outside of business hours, it is activated by the next business day at the latest.

Question 5

Is my data secure?

Accepted Answer

Your data is stored with AES-256 encryption in Turkey-based, ISO 27001 certified data centers. A KVKK-compliant infrastructure is used.

Question 6

Is technical support available?

Accepted Answer

24/7 WhatsApp and phone support is available on the Pro, Kobi and Business plans. Email support is provided on the Standard plan.

Question 7

What if I want to cancel?

Accepted Answer

You can cancel anytime with a single click. If you paid annually, a pro-rata refund is issued for the remaining period.

Question 8

Is there a mobile app?

Accepted Answer

Yes, with PWA (Progressive Web App) support you can add it to your home screen via your mobile browser. Native iOS and Android apps are also under development.